Once you place your order, it enters our fulfillment workflow.
When Your Order Leaves You
We forward every order to our fulfillment facility within 48 hours. This step initiates review, verification, quality inspection, and packaging — all completed before shipment.
While It’s Being Prepared
From the moment your order reaches our fulfillment team, preparation takes 3–7 business days. This window covers final checks, secure packaging, and handoff to the carrier.
After It Ships
Once dispatched, your package moves through international logistics networks for 14–30 business days. Transit duration depends on routing, regional infrastructure, and customs handling at destination.
What Can Affect Timing
International shipments may experience delays due to:
- Public holidays
- Severe weather conditions
- Customs inspections
- Transportation disruptions
- Destination-specific import requirements
Our Commitment & Limits
We control the handoff to fulfillment and the preparation phase. Beyond that, global transit involves variables outside our reach — including carrier performance, border procedures, and local delivery conditions. All stated timelines are estimates only and cannot be guaranteed. If your package is overdue beyond 30 business days from order confirmation, reply to cs@glowsoftnook.com with your order number.
