PRIVACY POLICY
When you place an order, we collect your name, shipping address, and email address—only what’s needed to process payment, arrange delivery, and handle returns if requested.
When you visit our site, we automatically receive your IP address, browser type, and operating system. This technical information supports website performance, helps us understand how people interact with our services, and contributes to a more responsive experience.
When you request a return, the same personal details used for fulfillment—name, shipping address, and email—are referenced to verify eligibility and coordinate resolution. No additional data is gathered solely for this purpose.
When you process payment, we rely on the information already provided during checkout. We do not store or handle full credit card numbers; payment processing occurs through secure third-party systems governed by their own privacy obligations.
When you request marketing communications—or when such requests are permitted by law—we ask separately for your consent before sending emails about products, promotions, or store updates. You may opt out of these messages at any time, without affecting transactional or service-related correspondence.
When you give consent, it applies specifically to the activity at hand: placing an order, processing payment, arranging delivery, or requesting a return. For any other use—like email marketing—we seek your permission explicitly where required, and never assume it.
When you change your mind, you may withdraw prior consent at any time by contacting cs@glowsoftnook.com. We respond to such requests in line with applicable legal requirements, and do not condition service access on continued consent beyond what’s strictly necessary for fulfillment.
When you use this website, you confirm you’ve reached the age of majority in your jurisdiction—or that you’re authorized to permit minor dependents under your care to access the site. This acknowledgment forms part of your agreement to engage with GLOWSOFTNOOK.
When you review your rights, you may—subject to applicable law—request access to, correction of, updating of, or deletion of your personal information held by us. You may also submit complaints or ask for further clarification about how we manage privacy:
- Access the personal information we hold about you
- Correct inaccuracies in that information
- Update outdated details
- Request deletion, where legally permissible
- Submit a complaint or inquire about our privacy practices
When our policy evolves, updates reflect changes in legal requirements, business practices, operational needs, or service improvements. A revised version takes effect as soon as it’s published on https://www.glowsoftnook.com/. If significant changes occur, we may highlight them directly on the website to ensure visibility.
When our business undergoes a merger, acquisition, restructuring, sale of assets, or similar transaction, your personal information may be transferred as part of that process—always subject to applicable legal requirements.
You control how your personal information is handled—and every request you make matters. For any action related to your data—consent withdrawal, rights exercise, or clarification—contact us directly at cs@glowsoftnook.com.